All order related frequently asked questions.
After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) anytime at truenorth.com/orders. And please note, if you order multiple items, you may get multiple deliveries. For each shipment, we’ll send y
You can't make changes, but you can cancel an order within 30 minutes of placing it. To cancel an order, first go to your orders page. If you’re not signed in, you’ll need to enter your order number from your order confirmation email, along with your
When it comes to performance, fit matters. We’ll help you find the right shoes and gear in the right size so you can perform your best. Not sure what TrueNorth size you wear? Our size charts can help you determine the best fit for all of our shoes, c